Curse

Karate Jesus · Mar 06, 2009, 01:36 AM // 01:36

Quote:

Originally Posted by Ph33rtehGD

I got a brand new account recently and this was that account's first time entering predictions. Here's the breakdown:

Accounts that had been made predictions in the past got 75 points each.
My new account that has never made predictions before received 155 points.

All of my accounts used the exact same predictions, this isn't right. None of my accounts double dipped last month, so I should have not gotten any points taken away this month. I'm suspecting that Anet just blindly deducted points from everyone's accounts who made predictions last month. I should have received 155 points on all my accounts this month, however I received half that amount.

Some of us ended up with 25 or 50 as well (I got 50) and we didn't receive double last month

moriz · Mar 06, 2009, 01:39 AM // 01:39

so basically, instead of reducing the RPs for those who cashed in twice, anet merely substracted the total of last month's RPs for EVERYONE who predicted?

gg.

turbo234 · Mar 06, 2009, 01:48 AM // 01:48

Quote:

Originally Posted by Karate Jesus

Some of us ended up with 25 or 50 as well (I got 50) and we didn't receive double last month

50 on my 2nd account and a flat out 0 on my main account. do they really want us all to contact support? because i have a feeling they're going to have alot of email coming their way.

Eragon Zarroc · Mar 06, 2009, 01:51 AM // 01:51

last month i didn't recieve double points. however, i came back late after the double update business and what not. Is it possible that i'm being recognized as a person that recieved double because i recieved the second round of points even though i didn't recieve the 1st round? I'm not getting any points this month at all ><

Hailfall · Mar 06, 2009, 01:52 AM // 01:52

Yeah.. a lot of people in my guild had the same problem...

Its obviously not just one or two accounts but a lot of people..

Rak Orgon of Beowulf · Mar 06, 2009, 01:54 AM // 01:54

mine too

twelve characters

trickfred · Mar 06, 2009, 01:56 AM // 01:56

5 accounts in my household, 4 made predictions last month, none of them got double points (didn't log in until after the 2nd patch). This month, those 4 got reduced points, the 5th that did not predict last month got the proper amount. All 5 accounts made identical predictions.

This is kinda crappy. I really hope they fix it, and I don't have to send in 4 support requests. :P

introspectionx · Mar 06, 2009, 01:58 AM // 01:58

Both of my accounts didn't receive the correct amount of points, and I didn't receive double last month. But my boyfriend (who forgot to make predictions last month) received the correct amount of points, and both of us had the same predictions.

Chronos the Defiler · Mar 06, 2009, 01:58 AM // 01:58

I don't really want to send in a support ticket either...the GW logon page is "don't get hacked" because of all the recent account compromises, and now Regina says "contact this email and give them all your character and account information" I would rather wait for Anet to actually fix the issue...

Ph33rtehGD · Mar 06, 2009, 01:59 AM // 01:59

I submitted all 4 of my problemed accounts...I'll see what happens. I really hope they do something about it, but I'm really not all that optimistic...I really hope they pull through though.

KiyaKoreena · Mar 06, 2009, 01:59 AM // 01:59

Three of my accounts got 25 points, two got 0. I did all my predicting the same day so the choices were pretty close (mainly 1v1 that differed). I didn't pick up my points last month until several hours after the fix so no double there. Should we be waiting to contact support and see if anything fixes itself or should we be writing up our emails now?

naughteblonde · Mar 06, 2009, 02:05 AM // 02:05

Much as above. Didnt log in until after the update last time so definately no double points yet both my accounts have been awarded 0 this time.

Crimzon_DST · Mar 06, 2009, 02:06 AM // 02:06

ya talk about BS... I have 6 accts and do not wish to send in that many tickets. I did not get double last month and none of my accts are even being treated as if they even made predictions at all.

Wife got points but at a reduced amount.

go cubs · Mar 06, 2009, 02:09 AM // 02:09

Ruh roh gg I got 130 pts off so insted of 155 I got 25

Nightow · Mar 06, 2009, 02:13 AM // 02:13

EDIT: Nevermind, Regina posted an update that there'll be another live update to fix the RP issue.

Nida · Mar 06, 2009, 02:19 AM // 02:19

well, so far, 0 RP's on either of my accounts. Im going to wait a little and see what happens. I DID get double last time, so its possible thats why. I have had issues with my RP's every month. I always put the same predictions on both of my acounts, yet they always get different RP's every month. Ive sent support tickets and have had it looked into several times.

For those people with more than one game account they do predictions on, I wouldnt bother sending a support ticket for EACH seperate account, I would just send one using your MAIN account as the account asking for support, listing the other game accounts/xunlai accounts in the one support ticket, as this will be easier for them to sort thru, rather than find your multiple support tickets you have submitted in order to resolve your problems.

TideSwayer · Mar 06, 2009, 02:19 AM // 02:19

Yeah, I got 25 TRPs on my main account and 130 on my secondary account, with the same exact predictions (used somebody's prediction post from the GWO February Predictions thread). Only difference is my secondary account was set up a couple of weeks ago so it wasn't affected by that double points glitch from last month. However, I didn't get my main acct's reward points from February until well after the 'fixed glitch' update had already been implemented (ie. only got Feb TRPs once).

Oh well. Hopefully this will be fixed by next month. I plan on using the same picks on two accounts again, so it will be easy to tell if something is up.

Karate Jesus · Mar 06, 2009, 02:22 AM // 02:22

Quote:

Xunlai Tournament House - March - 05 March 2009

Hey, everyone. We're aware of the problems with this months' Xunlai Tournament House.

We're going to do another build to correct the errors in point distributions. Any extra points you earned, you will keep. We will not be subtracting any reward points.

We're really sorry about the recurring issues with XTH. I know it's annoying when you don't get the correct number of points. We're not happy either when issues pop up and cause so much inconvenience to our players. (I think our QA manager is considering going into one of our sound booths to let out some screams -- maybe we'll have the audio team turn on some recording equipment so we can use it for GW2 :-P).

We're actively exploring ways to improve XTH and streamline the (relatively complicated) backend process. With the small Live Team deep in development for the April update, we're getting squeezed for time. But we want to let you know that we do know there are issues, and we do know that these issues are causing dissatisfaction and irritation, and it is on the To Do list to improve XTH. Once again, we apologize.

On Regina's Journal

FengShuiDove · Mar 06, 2009, 02:27 AM // 02:27

Quote:

Originally Posted by Karate Jesus

-Snip-

Neat. Thanks Regina and ArenaNet!

trickfred · Mar 06, 2009, 02:29 AM // 02:29

Seems there's another patch up. Anyone know if it was fixed? I have to wait another 15 minutes to find out. :P

Edit: Thanks, Regina and A.net.